Overview
Title
Abbr.
Date
Venue
Scale
Organizers
Supporters
Smart Work & Contact Center Expo 2026
SWCC 2026
September 9-11, 2026
Coex (Hall B)
64 exhibitors, 136 booths (2025)
J. EXPO, TechDaily
ET News Internet, KCCA
Co-held with
Sep 9-10
Sep 11
Sep 9-11
Next-Gen AICC Conference
Smart Work Korea Summit
Exhibitor Tech Seminar
※The schedule may be changed later.
Exhibits
Work Solutions & Platforms
-
Groupware / Workflow / Collaboration Tools
-
Sales, Marketing / Finance / Design Solutions
-
Data Analytics / BI Solutions
-
RPA / Document Management / Electronic Approval / DX Tools
-
Cloud-based Work Solutions
-
Video Conferencing / Remote Work / Real-time Communication Systems
Contact Center & Customer Management Solutions
-
Contact Center Setup / AICC / UC Platforms
-
Contact Center Infrastructure & Devices
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AI Chatbots & Voicebots / Automated Consulting
-
Sentiment Analysis / Speech Recognition / Call Summarization
-
Consulting Quality Management / Monitoring Solutions
-
IP-PBX / IVR / ARS / Call Recording Systems
-
Multichannel / Omnichannel Customer Response Systems
-
Contact Center Outsourcing / BPO / CX Operation Services
Enterprise AI
-
Generative AI / Multi-Modal AI / Agentic AI
-
AI-Driven VOC Analysis / CX Intelligence
-
Intelligent Document Processing (IDP) / Meeting Intelligence
-
AI-Powered Prediction / Recommendation / Classification Systems
Smart Office & Infrastructure Systems
-
Smart Office Design / Furniture / Space Management
-
Shared Office / Desk Reservation Systems
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Access Control / CCTV and Office Security Systems
-
Office Maintenance Services (Cleaning, HVAC)
-
Office Equipment Automation / IoT-based Infrastructure
Business Operation & Welfare Systems
-
Attendance & Time Management Systems
-
HR / Onboarding / Rewards Platforms
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Talent Management / Learning & Feedback Platforms
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Wellness / Employee Care Solutions
-
Outsourcing / Operation Agency Services
-
Homepage Management / Community Platforms
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Corporate Data Security Solutions / IT Infrastructure
-
Workation Solutions / Workation Infrastructure & Offices
Visitor Profile
C-Level &
Senior Management
Key stakeholders from SMEs to large enterprises, focusing on strategic decisions in HR, finance, and collaboration.
Department Leaders & Operational Managers
Key stakeholders from private and public enterprises seeking for efficient work and customer management solutions.
Contact Center Managers & Operators
Key stakeholders in manufacturing, finance, distribution, telecommunications, and public services industry, where contact center operations are essential.
"End-users" with real purchasing power.
-
120 Dasan Call Center
-
CJ ENM
-
CJ OliveNetworks
-
CJ Telenix
-
Daiso
-
DB Securities
-
Dongwon Industries
-
F&U Credit Information
-
Gmarket
-
Gongyoungshop
-
Gyeonggido Office of Education
-
Hana Card
-
Hyundai Capital
-
Hyundai Heavy Industries
-
Hyundai Home Shopping
-
Hyundai Motor
-
IBK Credit Information
-
IBM
-
Jeonbuk Bank
-
KakaoBank
-
KB Insurance
-
K Bank
-
KCC I&C
-
KDB Life Insurance
-
KEPCO
-
Kia
-
Korea National Railway
-
Kurly
-
LBucess
-
LG Chem
-
LG Electronics
-
LH
-
Lina Life Insurance
-
Lotte Homeshopping
-
Lotte Insurance
-
LS-SEC
-
MG Credit Information
-
NH Capital
-
Nice AMC
-
Posco Humans
-
Samsung Electrionics
-
Samsung Life
-
Samsung SDS
-
Seoul Facilities Corp
-
Shinhan Bank
-
Shinsegae Live Shopping
-
Toss Bank
-
Woori Bank
*List of Key Visitors from SWCC 2025
SUPPORTERS
